Forgotten password

If you have forgotten your password there are two ways of addressing this depending on your access level.

Main company admin (i.e. the person who signed up for the company account)

Go to https://www.naturalhr.net/forgotten-password  and enter your email address in the box and the system will send you a password reset email - click the link in that email and enter your new password.

If the email does not arrive after a reasonable time frame (Approx 30-40 minutes) contact Support for assistance.

 

User (including admin role)

Go to https://www.naturalhr.net/forgotten-password and enter your email address in the box and the system will send you a password reset email - click the link in that email and enter your new password.

Alternatively, account administrators can reset passwords by going to Company users and clicking the key icon next to the user account in question.

Please note: our support staff cannot reset individual user passwords - if the automated process does not work then you will need to contact your account administrator.

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