When you try to add a company user, the employee drop down list connects an employee to the user account being created.
Sometimes, when you try to add a company user you may find the employee in question is not in the list - this is due to one of three reasons:
- The employee in question is not in your employee list or has been deleted or archived - if you wish to re-enable them, you can go to 'Archived Employees' and click 'Restore'
- The employee in question already has a user account
- The employee in question does not have a work email address defined – you need to enter a work email address in the employee file and try again